Riding TheBus through Downtown Honolulu or taking a tour bus along the North Shore should be routine, or even fun. But when a bus driver brakes hard or collides with another vehicle, it can lead to serious injuries.
If you were injured in a Honolulu bus accident, the attorneys at Shaheen & Gordon can help you understand your options. These cases often involve public transit systems or private bus operators, and sometimes a city or county agency. And if you’re hoping to get compensation for an injury, it can require careful investigation from the start.
Call (800) 451-1002 to request a free consultation with one of our attorneys and get the process started today.

A firm prepared for the complexity of a Honolulu bus accident case
Bus accident claims can feel confusing from the start. You may not know whether the driver works for the city, a private tour company, or someone else entirely. You may hear that different rules apply when public transit is involved. That uncertainty alone can be stressful.
Buses operate throughout Honolulu’s busiest corridors. Oahu Transit Services runs TheBus across urban and residential areas, including routes through Waikiki, Ala Moana, Kalihi, and Kapolei. Tour buses travel through heavily visited areas near Diamond Head and Hanauma Bay. When something goes wrong, there can be more than one layer of responsibility. Sorting that out takes careful review.
Since 1981, Shaheen & Gordon has represented individuals and families in serious personal injury claims. When a government entity or commercial operator is involved, the investigation must begin early and be handled carefully.
If you were hurt while riding the bus or simply sharing the road with one, you’re probably asking the same questions most people do: How will I cover my medical bills? What happens now? Our job is to help you answer those questions clearly and move forward with clarity.
Why bus accidents in Honolulu can be especially serious
Because of their size and weight, buses can cause significant damage in a crash. Injuries may include:
- Head and brain injuries
- Spinal injuries
- Broken bones
- Internal injuries
Passengers can be hurt even without another vehicle being involved. Sudden stops, sharp turns, abrupt acceleration, or doors closing too quickly can lead to falls or other impacts, particularly for seniors riding public transit.
Common causes of bus accidents
Bus accidents may result from driver error, equipment failure, or unsafe road conditions. We frequently see cases involving:
- Distracted or fatigued bus drivers
- Failure to obey traffic signals
- Poor maintenance of the bus
- Unsafe lane changes in heavy traffic
When a city or county operates a bus system, different rules can apply. In Honolulu, for example, public transit is operated by Oahu Transit Services under contract with the City and County of Honolulu. Claims involving government entities may require formal written notice before a lawsuit can proceed and are governed by Hawaii’s State Tort Liability Act, Hawaii Revised Statutes Chapter 662.
If the accident involves a private tour bus or a commercial carrier, the claim may involve commercial insurance policies and federal safety regulations. Private bus operators are often subject to Federal Motor Carrier Safety Administration rules, which govern driver qualifications and vehicle maintenance.
Because the legal framework can change depending on who operates the bus, identifying the correct parties early is essential in a Honolulu bus accident case.
Who can be responsible in a Honolulu bus accident case?
Liability depends on how the accident occurred. A claim may involve:
- Oahu Transit Services or another public transit operator
- A private tour bus company
- A third-party driver
- The bus driver
When a government entity is involved, notice requirements and filing deadlines can be shorter. These cases require careful handling from the outset.
How Hawaii’s no-fault insurance system applies to bus accidents
Hawaii follows a no-fault insurance system. That means Personal Injury Protection, or PIP, coverage may pay for medical bills at the start, even before fault is fully decided.
If your injuries are serious, you may be able to step outside the no-fault system and file a personal injury lawsuit. In those cases, you can seek compensation for pain and suffering in addition to medical expenses and lost wages.
Whether you can bring that type of claim depends on the extent of your injuries and how the accident happened. A lawyer can advise you on how to proceed.
What compensation may be available after a Honolulu bus accident?
A bus accident can affect your health and your ability to work. Compensation may include:
- Medical bills and future treatment
- Lost wages
- Pain and suffering
- Rehabilitation costs
If the accident resulted in wrongful death, certain family members may pursue damages under Hawaii law. Every bus accident case is different, and the amount available depends on the severity of the injuries and the insurance coverage involved.
Evidence that matters in a Honolulu bus accident claim
Bus accident claims often depend on evidence controlled by the transit operator or bus company. Acting quickly can help preserve driver logs, employment records, vehicle maintenance records, third-party surveillance, onboard video footage, and accident reports.
While public transit systems may have internal investigations of their own, that process does not and should not replace independent legal representation focused on your recovery.
How long do you have to file a Honolulu bus accident claim?
In Hawaii, most personal injury lawsuits must generally be filed within two years of the date of injury under Hawaii Revised Statutes § 657-7.
If a government entity is involved, additional notice requirements may apply. Missing a deadline can prevent you from pursuing compensation. Reviewing your case early with a Honolulu bus accident attorney helps protect your rights.
As for how long a personal injury claim takes, it depends on the severity of the injuries and whether the case settles or goes to court. Some claims resolve in a few months, while others can take a year or more, especially if liability is disputed or the injuries require ongoing treatment.
Frequently asked questions about Honolulu bus accidents
What if I didn’t go to the hospital right away?
It’s common for people to feel shaken but not realize the extent of their injuries immediately. Some symptoms, especially head or neck injuries, can appear hours or days later. Seeking medical care as soon as possible protects both your health and your injury claim.
Do bus accident claims against the City of Honolulu have shorter deadlines?
They can. When a city or county agency is involved, there may be additional notice requirements before a lawsuit is filed. Acting early helps avoid procedural issues that can delay or prevent a claim.
What if the insurance company for the bus calls me?
You are not required to give a recorded statement right away. Insurance companies may contact you soon after a crash, but you do not need to provide them any information. It’s reasonable to want to ask questions and understand your rights before discussing the details of the accident – talk to an attorney before you talk to an insurance company.
Can I bring a claim if I was standing and the bus moved before I was seated?
Possibly. Bus drivers have a duty to operate safely and allow passengers a reasonable opportunity to stabilize themselves. If a sudden movement caused a fall, liability may depend on the specific circumstances.
Local Honolulu resources for bus accidents and transit-related injuries
Oahu Transit Services (TheBus)
811 Middle Street
Honolulu, HI 96819
Operates Honolulu’s public transit system.
Honolulu Police Department – District 1
801 South Beretania Street
Honolulu, HI 96813
Prepares accident reports for incidents within city limits.
Hawaii State Judiciary – First Circuit Court
1111 Alakea Street
Honolulu, HI 96813
Handles civil filings for personal injury claims.
The Queen’s Medical Center – Punchbowl Campus
1301 Punchbowl Street
Honolulu, HI 96813
Level I trauma center serving Honolulu and Oahu.
Talk to a Honolulu bus accident lawyer today
A serious bus accident can leave you juggling doctors’ appointments and uncertainty about what comes next. If you were injured in a Honolulu bus accident, contact Shaheen & Gordon at (800) 451-1002 or contact us online to request a free consultation. We will explain your options and help you determine the next steps.













